Frequently Asked Questions
Everything you need to know about our modern heirlooms.
What materials are used in Alighieri jewelry?
Each piece is handcrafted in London using 100% recycled 24kt gold-plated bronze or sterling silver. We source our materials ethically to ensure every heirloom tells a story of sustainability and craftsmanship.
How should I care for my gold-plated pieces?
To maintain the luster of your jewelry, avoid contact with water, perfumes, and lotions. Store your pieces in their original pouch and gently clean with a soft, dry cloth after each wear.
Do you offer international shipping?
Yes, we ship worldwide via DHL Express. Shipping costs and delivery times vary by destination, but most international orders arrive within 3-5 business days.
What is your return policy?
We offer a 14-day return window for all full-priced items, provided they are unworn and in their original packaging. Please note that for hygiene reasons, earrings are non-returnable.
Can I have my jewelry repaired or re-plated?
We offer a professional re-plating service to restore your Alighieri pieces to their original glory. Please contact our customer care team to receive a quote and shipping instructions.
How long does it take for my order to ship?
Standard orders are typically processed within 1-2 business days. For 'Made to Order' items, please allow up to 10 business days for our artisans to craft your piece before dispatch.